AI and the Global Customer Experience: A Digital Revolution in Life Sciences

AI and the Global Customer Experience: A Digital Revolution in Life Sciences

WEBINAR ON DEMAND

AI and the Global Customer Experience: A Digital Revolution in Life Sciences

Creating a digital revolution in healthcare, AI and other technological advancements are changing the customer experience globally – impacting patient treatments and outcomes. It’s an exciting time in the industry, but certainly presents a new level of challenges.

 

About the webinar

Have 60 minutes to spare? Amplexor, together with DeviceTalks, hosts expert panelists, Ann Cramer, Director of Digital Product Delivery and Operations at LifeScan; Ilyssa Levins, Regulatory Process Advisor for Digital Health; and Anand Iyer, Chief Strategy Officer at Welldoc to dig into this topic! You’ll glean crucial knowledge from three key perspectives in the thick of digital transformation in life sciences.

 

About the speakers
Ann Cramer

Ann Cramer

Director of Digital Product Delivery and Operations, LifeScan

Ann Cramer is Director of Digital Product Delivery and Operations at LifeScan, a global leader in glucose monitoring and diabetes management. She is a results-driven leader with over 20 years of experience leading technology teams, providing custom proprietary and commercial solutions. Ms. Cramer has over 10 years of experience in regulated software development and has a passion for technological innovation and creating solutions that are engaging and support improvement of patient outcomes. Outside the office, Ms. Cramer keeps busy with her 4 children and 2 dogs. When possible, she loves entertaining her close friends and travel with her family.

Ilyssa Levins

Ilyssa Levins

CCC President/Founder, Healthcare Regulatory Compliance Specialist with Commercial/Marketing Savvy

Ilyssa Levins founded the Center for Communication Compliance (CCC) to help pharmaceutical and medical device companies save time and money, while managing risk. A 35+ year industry veteran, Ilyssa understands how to achieve both business and regulatory objectives, and align compliance and marketing stakeholders. An award-winning futurist, and published author, Ilyssa is on the cutting edge of applying artificial intelligence and natural language processing to manage the explosion of content that requires rapid review and approval to support the commercial’s strategy of customer centricity. Ilyssa was named one of the industry’s 100 Inspiring People by PharmaVoice Magazine.

 

Anand K. Iyer

Anand K. Iyer

PhD, MBA, Chief Strategy Officer, Welldoc

Anand Iyer is a respected global digital health leader—most known for his insights on and experience with technology, strategy and regulatory policy. Anand has been instrumental in Welldoc’s success and the development of BlueStar®, the first FDA-cleared mobile prescription therapy for adults with type 2 diabetes. Since joining Welldoc in 2008, he has held core leadership positions that included Chief Data Science Officer, President and Chief Operations Officer. In 2013, Anand was named “Maryland Healthcare Innovator of the Year” in the field of mobile health. As a founding member of the Digital Therapeutics Alliance in November 2017, Anand works closely with the board to engage industry leaders on the integration of clinically-validated digital therapeutics to improve population health.

 

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Quality Management of the Next Decade – Journey to 2030

Quality Management of the Next Decade – Journey to 2030

WEBINAR ON DEMAND

Quality Management of the Next Decade – Journey to 2030

Although everyday operations in the Life Sciences world is becoming ever so more complex, there are ways in which you can keep up with regulatory requirements.

 

About the webinar

Watch our webinar for tips on how to maintain quality, efficacy and safety of the products at hand.

In this session, you’ll learn about:

  • The potential and opportunities of implementing integral quality management platforms
  • How to merge them into the comprehensive process that includes R&D, manufacturing, regulatory and labeling
  • How to manage process dependencies
  • …and more
About the speakers
Agnes Cwienczek

Agnes Cwienczek

Senior Life Sciences Consultant, Amplexor

Agnes has been in the position of Senior Life Sciences Consultant for Amplexor since May 2017. In her role as Life Sciences Consultant, Agnes is part of the Product Management team. Her main responsibilities are the contribution to the development and enhancement of the Amplexor Life Sciences Suite, supervision of the Life Sciences Consultants as well as the provision of business process and data management expertise to Amplexor clients in Regulatory Information Management, Document Management, and Submission Management.

Before joining Amplexor, Agnes worked at Merck KGaA in Global Regulatory and Quality Assurance, where she was acting System and Process Owner for all regulatory owned systems, providing global leadership for the management of submission documents, regulatory data and archiving within the Merck Biopharma organization.

Steve Gens

Steve Gens

Managing Partner, Gens & Associates Inc

(MSOD) is the Managing Partner of Gens & Associates Inc., a global Life Science consulting and benchmarking firm specializing in strategic planning, regulatory information management (RIM) program development, industry benchmarking, and organizational performance. His early career was spent at Johnson and Johnson in a variety of management positions and then transitioned to consulting where he led global Life Science consulting practices for First Consulting Group and Booz Allen Hamilton.

His organization is well known for their insightful industry benchmarks, World Class RIM industry performance standard, and thought leadership. Steve has a Bachelor’s of Science in Business Computer Science and a Master in Organizational Development and Performance. He is a frequent speaker, has many publications, and was named to the 2017 PharmaVoice 100 and 2020 R&D Innovations for his contributions to industry.

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Quality Management of the Next Decade – Journey to 2030

RIM – Is data-driven Regulatory Information Management your reality?

WEBINAR ON DEMAND

RIM – Is data-driven Regulatory Information Management your reality?

Although observations show that progress has been made for RIM across the industry, there’s always room for more improvement.

 

About the webinar

Watch our webinar for tips on how to expand and improve your RIM system landscape.

In this session, you’ll learn about:

  • The shift from a document approach to a data-centric approach
  • Which system capabilities can be used for system transformation
  • Practical examples, including a demonstration, on how to implement a transition
  • …and more
About the speakers
Agnes Cwienczek

Agnes Cwienczek

Senior Life Sciences Consultant, Amplexor

Agnes has been in the position of Senior Life Sciences Consultant for Amplexor since May 2017. In her role as Life Sciences Consultant, Agnes is part of the Product Management team. Her main responsibilities are the contribution to the development and enhancement of the Amplexor Life Sciences Suite, supervision of the Life Sciences Consultants as well as the provision of business process and data management expertise to Amplexor clients in Regulatory Information Management, Document Management, and Submission Management.

Before joining Amplexor, Agnes worked at Merck KGaA in Global Regulatory and Quality Assurance, where she was acting System and Process Owner for all regulatory owned systems, providing global leadership for the management of submission documents, regulatory data and archiving within the Merck Biopharma organization.

Steve Gens

Steve Gens

Managing Partner, Gens & Associates Inc

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Amplexor Life Sciences Suite | IDMP From Two Perspectives: Theory and Practice

Amplexor Life Sciences Suite | IDMP From Two Perspectives: Theory and Practice

WEBINAR ON DEMAND

Amplexor Life Sciences Suite | IDMP From Two Perspectives: Theory and Practice

In December of this year, the second version of the EU IDMP Implementation Guide is expected to be published and will contain updates on the Medicinal Product Information data model and the process of how product data is to be submitted as part of the TOM

 

About the webinar

Watch our webinar for a general status update on IDMP.

In this session, you’ll learn about:

  • The data model updates
  • The future of data submission
  • How the current 3rd acknowledgment process will be addressed
  • …and more
About the speakers
Siniša Belina

Siniša Belina

Senior Life Sciences Consultant, Amplexor

Siniša Belina is a Senior Life Sciences Consultant within Product Management team. He applies his detailed knowledge of pharmaceutical processes and documentation to the areas of business process analysis, optimization of software solutions and demonstration of their capabilities. He started his professional career at Pliva (now the TEVA Group), where in addition to his responsibilities in manufacturing, he engaged in a successful EDMS implementation project. He later joined KRKA’s Regulatory Affairs Department, and finally moved to Amplexor in 2008. Siniša received his Bachelor of Science degree in Pharmacy from Zagreb University.

Frits Stulp

Frits Stulp

Managing Director of Life Sciences Consultancy, Iperion

Frits Stulp is Managing Director of Iperion Life Sciences Consultancy, with over 20 years of industry and consultancy experience. In this role he leads a team of regulatory / IDMP experts active in various projects to deliver value to both pharmaceutical companies as well as regulators. Frits is the IDMP topic group lead for the IRISS Forum and heavily involved as EU-SRS project manager for Medicines Evaluation Board / European Medicines Agency as part of SPOR landscape. He is also member of the EMA ISO IDMP Task Force Substances & Products. Regarded as an SME on IDMP, he gladly shares his gained knowledge and experience in various occasions around the globe.

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Amplexor Life Sciences Suite: Achieving global data, content and process harmonization

Amplexor Life Sciences Suite: Achieving global data, content and process harmonization

WEBINAR ON DEMAND

Amplexor Life Sciences Suite: Achieving global data, content and process harmonization

Prioritizing both quality and efficiency can be a challenge when it comes to being compliant throughout processes.

 

About the webinar

Find out more about best practices regarding the drug product lifecycle through content management, by prioritizing regulation and productivity.

In this session, you’ll learn:

  • How to improve your decision making
  • How to support the drug product lifecycle
  • How to harmonize content and process mangement
  • …and more
About the speaker
Renato Rjavec

Renato Rjavec

Life Sciences, Amplexor

As Director of Products, Renato is responsible for Amplexor’s Life Sciences Product Management. He has thirteen years of experience in analyzing, designing and implementing end-to-end regulatory solutions for the Life Sciences industry. In his first nine years at Amplexor, Renato managed several implementations of integral regulatory and quality management solutions for global pharmaceutical companies as well as health authorities. Over the past four years, Renato established the Product Management organization that focuses on innovation, compliance, and quality of its product portfolio. Renato has a bachelor’s degree in Computer and Information Science from Ljubljana University.

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Cloud Compliance and Validation

Cloud Compliance and Validation

WEBINAR ON DEMAND

Cloud Compliance and Validation

Learn more about a futurist-style review of current approaches to compliance in the face of unprecedented challenges to ensure patient safety is an ongoing priority.

 

About the speaker
Alexander Tryba

Alexander Tryba

Managing Director @ Main5

As Managing Director and Partner, Alexander now has personal responsibility for the commercial expansion and development of MAIN5. For selected customers and topics, he acts as consultant on issues of digitization, quality, and compliance. While under the brand, ALTRA Consulting, Tryba advised leading pharmaceutical companies and when required, took on corporate management responsibilities as an interim manager. Until 2006, he served as Managing Director and Partner for the “neeb & partner” consulting firm. Tryba’s organizational focus was on the digitization of business processes, multisystem information management, and adherence to compliance requirements within the enterprise. He successfully bid for a variety of businesscritical projects with leading medium-sized and large (DAX-listed) companies, ensuring effective guidance and successful outcomes in cooperation with his team. As Quality Management Representative (QMR), he was responsible at neeb and partner for projects, including the introduction and development of an ISO 9001-certified quality management system within the business.

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